Messaging app Telegram gained a “record” 70 million new customers on Monday, as Fb skilled a virtually six-hour lengthy outage throughout its companies, Telegram CEO Pavel Durov introduced. Encrypted messaging app Sign additionally reported gaining “millions” of recent customers on the identical day. Each apps compete primarily with Fb’s WhatsApp, though the outage additionally took down Fb Messenger, and left customers unable to ship messages on Instagram.

70 million new customers is a rise of over 10 % in comparison with the five hundred million month-to-month energetic customers Telegram had as of January this year, the final time it reported an analogous surge in new signups. Coincidentally, this final improve in customers was additionally helped by issues at Fb. In January, WhatsApp mishandled the introduction of a brand new privateness coverage, resulting in issues that it might be sharing personal person knowledge with dad or mum firm Fb.

Though Durov claimed that Telegram “continued to work flawlessly” within the face of its “unprecedented growth,” he admitted that “some users in the Americas may have experienced slower speed than usual as millions of users from these continents rushed to sign up for Telegram at the same time.” Sign customers had been additionally experiencing points the place they weren’t capable of see all of their contacts.

“For the new users I’d like to say this – welcome to Telegram, the largest independent messaging platform,” Durov wrote. “We won’t fail you when others will.” Telegram has lengthy courted WhatsApp’s 2 billion customers, and earlier this 12 months added the power to import WhatsApp chat histories in a transfer designed to assist customers swap from the Fb-owned messaging service. Over the course of this 12 months it’s additionally added different function targeted on video calling and reside streaming, though it nonetheless doesn’t offer end-to-end encryption by default in contrast to Sign and WhatsApp.

“Facebook-owned Whatsapp being down is a reminder that you and your friends should probably be using a more private, non-profit alternative like @Signalapp anyway,” wrote whistleblower Edward Snowden in the course of the outage, “It’s just as free, and takes like 30 seconds to switch.” Snowden has lengthy been a proponent of Sign, and said in 2015 that he used it each day.


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